Lead Engineer: Customer Solutions Architect

The Lead Engineer at Rackspace is the primary technical contact for a dedicated account base, delivering hands-on support for large and complex problems and guiding customers on growth and new technologies. The role includes coordinating services, documenting solutions, and driving high customer satisfaction with a goal of 80% Net Promoter Score.

Salary ranges from £71,894 to £95,790 per year, reflecting market location and experience, with potential annual bonuses and ESPP incentives; Rackspace