IT & Software

Lead Engineer - Workplace Technology & Automation

Dunnhumby

London · Greater London · United Kingdom

Overview

In this role you lead architecture reviews, design practical workplace technology solutions, and drive automation and AI adoption across the Microsoft-centric stack. You act as an internal consultant to shape ideas into scalable improvements for workplace services, platform operations, and support processes. You’ll mature Copilot usage and create reusable patterns to raise delivery quality. You work closely with cross-functional teams to align initiatives with our mission of delivering measurable value for customers and brands. This is a hands-on opportunity to influence enterprise collaboration tools and automation at scale.

Pay / Benefits
  • flexible working hours
  • birthday off
  • investment in cutting-edge technology
  • nimble, small-business feel
  • diversity and inclusion networks
  • personal development and learning opportunities
Responsibilities
  • Lead technical architecture reviews, risk assessments, and design decisions
  • Create roadmaps, reference patterns, and reusable checklists to improve delivery quality
  • Drive automation and AI adoption to reduce manual effort and enhance consistency
  • Mature Copilot usage within the workplace environment, building custom agents and plugins for enterprise workflows
  • Design and implement automation using scripting, APIs, and infrastructure-as-code
  • Improve integration between Microsoft 365 and service platforms such as ServiceNow
  • Act as an internal consultant, shaping ideas into workable solutions using agile practices
  • Collaborate with vendors and partners to ensure delivery aligns with internal standards
Key requirements
  • Strong expertise across the Microsoft stack: Microsoft 365, Copilot, Intune, Entra ID
  • Proven experience designing or delivering automation solutions in enterprise environments
  • Hands-on experience using AI to improve operational processes and support services
  • Proficiency in PowerShell, APIs, scripting, and infrastructure-as-code
  • Experience in agile delivery environments (user stories, backlog-driven delivery)
  • Ability to shape roadmaps and turn opportunities into practical, scalable plans
  • Strong stakeholder management and communication skills
  • Prior experience as a senior individual contributor, specialist, or internal consultant
  • Stakeholder management
  • Communication skills
  • Consultative mindset
  • Microsoft 365
  • Copilot
  • Intune

Reference: WJ-747_30169198

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