Lead Fan Experience Systems Engineer (Hybrid UK)

Ticketmaster UK Limited is seeking a Lead Fan Support Systems Engineer in Manchester. You will steer the design, configuration, and maintenance of global CX/CRM platforms, overseeing multiple brands and cross-functional initiatives.

You will mentor engineers and coordinate resources to deliver scalable, secure, and well-integrated agent workspaces. You will own deployment automation, drive system-level decisions, and apply AI tools carefully to accelerate delivery while validating outputs for