AI & Emerging technologies

Lead Game AI Engineer

Eastern Bank

Wakefield · Massachusetts · United States

Hiring Range: $100,890 - $150,000 The posted salary range reflects Eastern’s expected hiring range. Eastern offers a robust benefits and retirement package. Eastern Bank is looking for an AI Engineer to help build and scale enterprise AI capabilities across the bank. In this hands-on role, you’ll develop AI agents and automated workflows, build retrieval and prompt systems, and support the integration of AI tools within embedded business division roles. Design, build, and maintain AI agents and automated workflows using Claude (Cowork, Code, Platform, etc.) and Microsoft-based tooling (Copilot, SharePoint, Power Platform, Azure AI services)

Develop retrieval-augmented generation (RAG) pipelines and prompt systems that are accurate, reliable, and easy to maintain

Partner with business units across divisions to understand workflows and pain points, and translate use cases into clear technical specifications

Serve as a technical resource and enablement partner for embedded AI roles within business divisions

Help develop and document workflows to govern and administer enterprise AI tools such as Claude, including access provisioning and usage policies

Support responsible AI practices, including data handling and permissions appropriate for a regulated banking environment

Bachelor’s degree in Computer Science, Data Science, Information Systems, or a related field

~1-4 years of experience in software engineering, data/ML engineering, or a related technical role

~ Experience working with LLM-based tools and enterprise cloud and collaboration platforms

~ Familiarity with the Microsoft ecosystem (Azure, Copilot, Power Platform, or M365 admin and development tools)

~ Comfort working with APIs, MCPs, basic data pipelines, and integration patterns

~ Knowledge of AI governance, tool administration, and responsible AI considerations

~ Experience in regulated industries, such as financial services is preferred

We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. Our Recruitment team is waiting to chat with YOU.

Reference: WJ-4487_22234692

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