IT & Software

Lead Product Analyst - Onboarding

Wise

London · Greater London · United Kingdom

Overview

As Lead Product Analyst at Wise, you will transform customer onboarding and account access data into actionable product insights. You’ll partner with product managers, engineers and designers to iterate changes that balance security with a smooth user experience. You’ll build data pipelines and dashboards, defining KPIs to track progress and enable self-serve analytics. You’ll explore AI-driven opportunities to automate insights, working across domains to speed growth and reduce friction. This role offers the chance to shape onboarding at scale within a diverse, global team.

Pay / Benefits
  • Salary
  • Company restricted stock units
  • Hybrid working
  • Paid annual leave
  • Sabbatical after 4 years
  • Parental leave
Responsibilities
  • Derive actionable insights from data to inform onboarding and access decisions
  • Collaborate with product, engineering and design to iterate product changes based on insights
  • Identify high-impact opportunities and advocate for better alternatives
  • Build automated data pipelines and dashboards to enable self-serve analytics
  • Define and report KPIs to communicate progress across the team
  • Collaborate with cross-functional teams to explore AI-driven automation and insights
Key requirements
  • Strong quantitative skills with hands-on data manipulation and advanced SQL
  • Ability to translate business problems into analytical solutions
  • Experience with data visualization tools (Looker, PowerBI, Tableau) and Python/R
  • Proven ability to derive actionable insights to inform product decisions
  • Creative problem solving and ability to prioritise in a fast-paced environment
  • Experience leveraging AI tools and ML techniques for analytics outcomes
  • strong communication
  • creative problem solving
  • prioritisation in a fast-paced environment
  • SQL
  • data pipelines
  • Looker

Reference: WJ-747_30947591

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