Lead QAT Analyst

In this role you will lead QA and testing across multiple Borders & Trade initiatives within HMRC, guiding quality strategy and assurance. You will drive testing standards, coordinate cross-functional teams, and champion automation and modern testing practices. You’ll influence release readiness and risk mitigation in a complex, fast-paced environment. This is a chance to shape testing approaches for critical customs and trade systems and to grow within a mission-driven digital organisation.

• Civil Service Defined Benefit Pension (employer contributions)
• Flexible and Hybrid Working
• 25–30 days of leave, increasing with service
• Coaching and development
• Personal support
• Family friendly policies

• Lead, manage and deliver QA and testing activities across multiple products, projects, or programmes
• Define and implement testing strategies, standards, and best practices
• Act as a recognised SME in testing disciplines, providing guidance to project teams
• Lead, coach, and mentor staff to build a high-performing testing community
• Evaluate and promote testing tools and approaches supporting functional and non-functional testing
• Analyse and communicate test outcomes and quality metrics to stakeholders
• Drive test automation and CI/CD adoption to embed quality in the SDLC
• Build relationships with delivery teams, stakeholders, and supplier teams for continuous improvement

• Experience leading technical/product teams in Agile environments
• Experience across full SDLC with testing strategies and quality frameworks
• Experience with test automation, testing tools, and CI/CD practices
• Experience establishing quality metrics and reporting frameworks
• Experience influencing stakeholders to drive quality outcomes
• Strong coaching and mentoring skills

• leadership
• coaching and mentoring
• stakeholder management
• Zephyr
• Jira
• Selenium