Lead Server and Cloud Infrastructure Engineer

This Lead Server and Cloud Infrastructure Engineer post sits in the ICT Server and Cloud Infrastructure Team at Betsi Cadwaladr University Health Board. The job leads a team of engineers running the server, storage, virtualisation and backup services behind clinical and corporate systems. Beyond team leadership, the holder is the senior escalation point for major incidents and shapes change, resilience and cost-effective delivery. A degree in a related discipline and knowledge of NHS ICT standards are essential.

What the job involves

• Lead a team of infrastructure engineers
• Develop, manage and support critical infrastructure services, including server, storage, virtualisation, backup and recovery, data centre and monitoring
• Ensure the availability, performance, security and resilience of systems supporting clinical and corporate services
• Lead infrastructure changes within agreed standards and architectures
• Support service transitions
• Act as senior escalation point for major incidents
• Promote best practice in incident, problem, change and capacity management
• Ensure compliance with security, governance and regulatory requirements
• Deliver secure, reliable and cost-effective solutions that support digital transformation
• Support staff development

Qualifications

• Degree in IT, Computer Science, Engineering or a related discipline

Experience

• Enterprise ICT environments, including server and virtualisation technologies, storage, infrastructure monitoring and backup and recovery
• Delivering infrastructure projects and migrations
• Managing major incidents
• Supporting cyber resilience and disaster recovery
• Leading technical teams, including staff management, development and workforce planning

Skills & knowledge

• Explaining complex technical issues to clinical, technical and corporate stakeholders
• Making sound decisions under pressure
• Evaluating and recommending technical solutions that meet organisational needs
• Security, risk management, data protection, governance, documentation and configuration management
• NHS ICT standards, security policies and risk frameworks

Other

• Enthusiastic, committed, proactive and innovative
• Politically astute, with a high level of intuition
• Resilience and stamina under sustained pressure
• High personal integrity, and flexible in trying new procedures and practices

Nice to have

• Microsoft, VMware or Cisco certifications
• ITIL, PRINCE2 or Agile methodologies
• ISO 27001 or ISMS
• Infrastructure automation and Infrastructure as Code tools such as PowerShell, Ansible or Terraform
• Welsh language skills, spoken and written

What’s offered

• Up to 34 days holiday entitlement plus bank holidays
• Generous employer pension contributions
• Agile and flexible working options
• Membership of the British Computer Society
• Car leasing options
• Cycle to Work scheme