Lead Service Design & Enterprise Transformation (Hybrid)

CityFibre is seeking a Head of Service Design to shape and evolve operating models, end-to-end services and processes that align with customer outcomes and business strategy. You will work across business, technology and network teams to translate transformation into scalable ways of working.

The role is hybrid, with in-office days at least two days per week. CityFibre is the UK's largest independent fibre network and wholesale platform, offering a competitive salary and bonus potential as part