Lead Software Architect
NICE Systems
Overview
As Lead Software Architect at NiCE, you will own and shape the architecture for an AI-native, cloud-based platform central to our AI-led delivery transformation. You collaborate across product, security, and engineering to ensure scalable, secure, and maintainable designs while integrating cutting-edge AI tooling. You will mentor the team, steer technical decisions, and validate AI outputs in a high-trust, multi-server environment. This role offers a chance to influence how AI is applied in a public-safety domain and to drive impactful, modern software delivery.
Pay / Benefits- NICE-FLEX hybrid model (2 days in office, 3 days remote)
- global growth and internal career opportunities
- collaborative, fast-paced, innovative work environment
- Own architecture and lead AI-led design, implementation, and validation in cloud environments
- Steer architectural direction through collaborative, team-based decisions
- Ensure security, scalability, compatibility, maintainability, and responsible AI use in build and run-time
- Test, fix defects, and support customer issues related to architecture
- Enforce architectural standards and guide team on delivery practices
- Mentor engineers in architecture, AI-led delivery, and AI output validation
- Collaborate with Product Management during planning sessions
- C# development with Visual Studio/VS Code
- Proven ability to translate market needs into secure, scalable system designs
- Experience with multi-tenant cloud solutions
- Team-based, collaborative experience
- Code maintenance and source control (DevOps, Git)
- Unit testing, code reviews, and quality discipline
- Understanding of network security, authentication, authorization
- Database experience with Entity Framework or similar
- Knowledge of SOLID principles
- RESTful API design and extensibility
- Recent practical experience with AI tooling (Copilot, Claude Code, Codex or equivalent)
- Ability to describe outcomes and decisions clearly
- Accountability for architectural outputs
- Comfort with probabilistic systems and judicious AI use in high-trust domains
- Learning velocity to ramp on new AI tools quickly
- Effective communication across email, chat, phone, and video
- Strong problem-solving focus and product quality mindset
- Curiosity about new tools and technologies
- AI tooling in daily work (Copilot, Claude Code, Codex)
- Cloud-based, multi-server architectures
- Security, authentication, and authorization fundamentals
Reference: WJ-747_31052259