Lead UI/UX Chatbot Designer — Hybrid Role

Capgemini in the United Kingdom is seeking a UI/UX Chatbot Lead to design and optimize AI-powered chatbot experiences across digital platforms. The role involves leading conversation flows, wireframes, and user journeys, and collaborating with Product, AIML and Engineering teams.

You will conduct user research, usability testing and establish UX standards, accessibility, and best practices. This senior position requires strong stakeholder management and experience in Conversational AI and