Lead Zendesk Systems Engineer - Hybrid (Manchester)

Live Nation Entertainment is seeking a Lead Zendesk Systems Engineer to guide architecture and deployment of our contact center platforms across multiple brands. You will drive cross-functional projects, mentor engineers, and ensure scalable, secure, and well-integrated agent workspaces.

The role focuses on Zendesk and Five9 platforms, includes overseeing deployment automation, and improving incident response while protecting customer data across markets.