Learning Systems Executive

In this role you will own the day-to-day operation and ongoing improvement of the Learning Management System at IRIS. You will ensure accurate learning data, support users, and streamline processes to keep the LMS reliable for employees, managers and administrators. You will identify UX improvements, test learning journeys, and collaborate with cross-functional teams to enhance how people engage with training. This is a hands-on, systems-focused role suitable for someone passionate about learning and digital platforms. You will help scale our learning ecosystem to support compliance, development and global impact.

• Administer day-to-day LMS operations: users, groups, permissions, courses, learning paths, enrolments and completion records
• Upload, test, update and archive content; maintain accurate course information and tagging
• Ensure the LMS is organized, navigable and up-to-date; perform routine system checks for errors and outdated content
• Coordinate with internal teams or external suppliers to resolve issues
• Review and improve user experience; test journeys before going live; create user guidance and support materials
• Support improvements to structure, navigation and usability of the platform
• Produce regular reports on completion, mandatory training, overdue learning and usage; ensure data accuracy
• Investigate and resolve data discrepancies; maintain clean learning records
• Support internal audits and compliance reporting; improve reporting processes and data quality over time
• Collaborate with Learning & Development, HR, compliance, technology and business teams; manage LMS queries and prioritize requests

• Strong attention to detail
• Confident with digital systems
• Excellent organizational and administrative skills
• Ability to manage data accurately
• Clear written and verbal communication
• Strong problem-solving abilities
• Ability to follow and improve processes
• Good judgement on usability and user experience
• Experience working with multiple stakeholders
• Capacity to manage recurring tasks with accuracy

• attention to detail
• clear communication
• problem-solving
• LMS administration
• data reporting and analytics
• process documentation