Legal Tech Support Specialist — Hybrid & Client-Focused

LEAP Legal Software, Inc. is seeking a Support Specialist to guide clients on use and installation questions, maintain product records, and assist with feature requests.

You will resolve issues via email, phone and chat, and help expand our self-help resources with clear articles and tutorials. Based in our hybrid Toronto office, you will work with a small team and independently to meet client needs, applying strong communication, troubleshooting and documentation skills to deliver exceptional