Live Operations Ticketing Systems Lead

Matchtech is seeking a Ticketing Systems Lead to drive the operation of customer-facing systems and field devices within a major public transport programme. You’ll own live OT, including ticketing systems, validators, gates, kiosks, and other passenger-facing devices critical to daily service delivery.

You will lead a multi-disciplinary team to ensure high availability, rapid incident response, and a seamless customer experience across front office technology, working closely with field