Live Ops IT Support Engineer - Retail & Hospitality

Regal Cloud is seeking IT Support Engineers with broad, hands-on experience in a busy, live operational environment. You will support Windows and Microsoft 365, Azure AD, Entra ID, and network services, ensuring user access, security, and uptime across stores and venues.

In this role you’ll troubleshoot incidents to Level 2, manage hardware and POS-related tech, and support CCTV and access-control systems in fast‑paced settings. Retail, hospitality, or high‑availability environments are a plus.