Localization Operations Specialist

Owning the end-to-end localization lifecycle for a portfolio of enterprise clients, the full-time Localization Operations Specialist will serve as the primary operational point of contact and trusted advisor, thriving in a fast-paced, remote-first environment while optimizing localization processes and fostering strong client relationships. Key responsibilities Act as the primary operational point of contact for assigned accounts, providing localization expertise and guidance Coordinate cross-functional teams and manage stakeholder relationships to ensure successful execution of clients' localization programs Design and optimize localization processes, overseeing the job lifecycle and tailoring configurations to meet each client's unique requirements Required qualifications 2-3 years of experience in localization or translation project management, preferably in a managed services or agency environment Solid understanding of localization file formats, content types, and CAT/TMS tooling Strong client management skills, including experience leading calls and navigating difficult conversations Proficiency with project management and reporting tools such as Jira, Asana, or Google Sheets Experience coordinating with cross-functional teams across engineering, QA, and vendor management