London IT Support Analyst — First-Line & Onboarding

Convene Hospitality Group in London is seeking a proactive Support Analyst to join our Corporate Technology team. You will be the first point of contact for employees, resolving issues from laptops to business system access and ensuring smooth daily operations.

Working alongside IT, Network, Software, and Infrastructure engineers, you will triage, escalate when needed, and contribute to automation and knowledge base content to empower colleagues.