M365 Copilot Incident & Observability Lead

Vallum Associates is seeking an experienced M365 support professional to manage incidents, perform root-cause analysis, and ensure audit-ready artifacts within enterprise-scale environments. You will handle complex escalations across Copilot, Entra ID, and SharePoint/OneDrive permissions, contributing to observability and monitoring across Microsoft 365 services.

Candidates should have 5–8+ years of enterprise M365 experience, and familiarity with PowerShell and Graph API will be advantageous.