Manager, Application Security (Remote)

Landmark Ventures is looking for a

Manager, Client Success to join our Events & Experiences team.
We work with leading global brands and high-growth B2B companies to bring the right people together – through intimate VIP dinners, executive roundtables, curated experiences, summits and other high-impact gatherings.
Were looking for someone who can help make that experience exceptional from the clients side.
As a Manager, Client Success, youll become a trusted day-to-day partner to a portfolio of Landmark clients. Youll help them think through what they should do, where they should do it, when it should happen, who should be in the room and how to make each experience successful.
Youll navigate calendars, prepare for client calls, coordinate with our internal teams, answer operational questions, develop speaker materials, help recruit the occasional executive or speaker, track commitments and anticipate whats needed next.
And because youll understand our clients deeply, youll help identify where Landmark can support our partners to do more – another dinner, another city, another audience, another experience or another way to help them achieve their goals.
This is not traditional account management. Its a relationship-driven role at the intersection of

client success, executive experiences and execution

.

Youll serve as a primary day-to-day contact for a portfolio of clients, developing a strong understanding of their businesses, people, priorities and objectives.
~ Help Clients Build Great Experiences
Youll help clients think through their calendars and advise them on opportunities for VIP dinners, executive roundtables, experiences and other gatherings.
Should they host something around a major conference? When should planning begin?
Great client service requires great execution.
Youll sit between the client and Landmarks teams and help keep everyone moving in the same direction.
Youll coordinate with colleagues across event production, venues, programming, attendee recruitment, marketing, creative and leadership. Depending on the engagement, that might mean helping to:
Build and maintain an event calendar or account plan
Coordinate event concepts, dates, markets and venues
Develop speaker guides, briefing documents and talking points
Coordinate speaker outreach and preparation
Review invitation strategies and target attendee profiles
Work with our recruitment team on priority executives and attendee outreach
Gather client materials, branding, biographies, headshots and content
Support clients on-site when appropriate
Capture follow-up and help turn a successful event into meaningful next steps
When a client has another objective Landmark may be uniquely positioned to help solve.
We are looking for someone with

commercial curiosity – someone who understands that exceptional client service creates trust, trust creates opportunity and successful relationships grow.
Were building this function as we grow.
Youll help us continuously improve how Landmark manages client relationships – how we prepare for meetings, organize account information, communicate with clients, track calendars, capture institutional knowledge and move from one successful engagement to a broader relationship.
Youre warm without being overly casual. Commercial without being salesy.
~ You likely bring 3-5 years of experience in client success, account management, experiential marketing, events, hospitality, consulting, partnerships or another high-touch client environment.
You should be an exceptional communicator, highly organized and comfortable managing multiple clients and engagements simultaneously. You should also be comfortable with presentations, spreadsheets, CRM systems and modern productivity tools, and curious about how AI can make you better at your job.
For more than 25 years, weve helped extraordinary founders, brands and enterprises reach new customers, enter new markets, build strategic relationships, accelerate pipelines, create extraordinary events and experiences, execute M&A transactions, raise capital and unlock new opportunities.
Our Events & Experiences team produces more than 200 gatherings each year – from intimate VIP dinners and executive roundtables to industry summits, conferences and bespoke experiences.
Youll work directly with leading companies and senior executives while learning from a team that has spent years building relationships and bringing extraordinary people together.
Success in this role can mean managing larger and more strategic client relationships, developing deeper expertise in executive experiences, taking on commercial responsibility and becoming an increasingly important part of Landmarks client leadership.
Our headquarters is located in New York City and we primarily work in the Eastern Time Zone. But we will happily consider exceptional candidates working remotely within the United States or Europe.
Because events happen when events happen, this role requires flexibility, occasional travel and some work outside traditional business hours.