IT & Software

Manager, Cloud Contact Center (Amazon Connect & Zendesk)

TELUS Digital

Vancouver · British Columbia · Canada

TELUS Digital in Canada is seeking a Manager, Solutions Architecture for Amazon Connect to design and architect cloud contact centre solutions in support of the sales cycle. You will lead pre-sales engagements, craft detailed architectures, coordinate with Sales and delivery teams, and stay current with Zendesk, AWS, and telecommunication technologies to deliver scalable, secure customer experiences.

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Reference: WJ-3875_13809979

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