Manager, Fund Administration

In this role you will lead the Funds team in Jersey, ensuring accurate client records, governance, and timely reporting. You will manage client relationships, contribute to business development, and ensure compliance with internal policies and local legislation. You will collaborate with senior leadership to deliver high-quality service and drive efficiencies. This role offers development opportunities within a global client-focused organisation.

• annual success-sharing bonuses or commission plans
• hybrid or remote work schedules
• annual leave
• tuition reimbursement
• referral bonuses
• comprehensive benefits package

• Lead Funds team interactions and conduct regular team meetings
• Attend client Board and Committee meetings; record minutes and track actions
• Oversee management of client portfolios and provide guidance via internal processes
• Ensure delivery of tasks that support the Funds team and client service levels
• Assist Director in compliance with internal policies and local laws
• monitor AML/KYC issues and report concerns to Compliance
• Liaise with Jersey Financial Services Commission as needed
• Maintain service standards and risk management compliance in client delivery
• Develop client relationships and contribute to business development
• Coach and manage performance of administrators; use performance tools
• Propose ideas to improve daily task efficiency
• Maintain confidential client documents and manage supplier relationships
• Oversee workload and reporting to senior management
• Undertake project work as directed by the Director
• Oversee aged debt and financial information; ensure accurate time recording and invoicing
• Review debt management and ensure adherence to protocols

• ICSA/STEP/ACCA qualification or equivalent
• Comprehensive experience in Fund administration
• Knowledge of local legislation and corporate governance
• Broad understanding of fiduciary products offered by CSC
• Strong people management and development skills
• Effective communication and interpersonal abilities
• Ability to formulate and select appropriate solutions
• Ability to work effectively in a team

• leadership
• communication
• relationship-building
• problem-solving
• team collaboration
• initiative