MANAGER, INTERNAL AUDIT SERVICES (HYBRID)

WHO WE ARE

GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All. We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a 'payer' while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a 'provider'. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What's driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 - across mental health, essential medicines,and chronic disease management - through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Base Salary: CAD $94,406.00 - 142,069.00

WHO WE ARE

When it comes to health, we are always looking for ways to push for better. GreenShield was founded in 1957 as a not-for-profit organization with a mission to support better health for all Canadians. Today, we are a social enterprise that brings coverage and care together in one place, creating a more holistic approach to health and well-being.

Our mission is to create better health for all Canadians, and that starts with our people. We are looking for purpose-driven professionals who challenge the status quo, value diverse perspectives, and want their work to make a meaningful difference.

THE ROLE IN A NUTSHELL

Reporting to the Director, Internal Audit Services, the Manager, Internal Audit Services is a key leader within GreenShield's independent third line of defence. The role provides objective, risk-based assurance, advice, insight and foresight to Senior Leadership and the Board of Directors regarding the effectiveness of governance, risk management, and internal controls.

The Manager leads the delivery of the annual risk-based internal audit plan, oversees and executes assurance and advisory engagements, develops audit talent, contributes to the development of the internal audit program, and supports the continued maturity of the Internal Audit Services function. Working across all GreenShield entities, the Manager builds trusted relationships with business leaders while preserving the independence and objectivity of Internal Audit.

KEY RESPONSIBILITIES

Audit Leadership and Delivery

• Lead the execution of GreenShield's annual risk-based internal audit plan across all entities, ensuring timely, high-quality assurance and advisory engagements.
• Oversee audit planning, resource allocation, execution, reporting, and follow-up activities while maintaining alignment with organizational priorities and emerging risks.
• Manage and/or execute complex engagements.

Team Leadership and Continuous Improvement

• Lead, coach, and develop Internal Audit team members, fostering accountability, collaboration, and continuous learning.
• Ensure compliance with the Institute of Internal Auditors' Global Internal Audit Standards and support internal and external quality assurance activities.
• Drive innovation through data analytics, technology-enabled auditing, and continuous improvement practices.

Risk, Controls and Governance