Manager - ServiceNow - TC- UKI
EY (Ernst & Young)
Overview
In this Manager role, you will guide ServiceNow–driven transformation programs for diverse clients, delivering strategic solutions that align with business goals. You’ll lead workshops, define technical approaches, and oversee delivery quality across projects. You’ll mentor teams, shape engagements, and ensure milestones are met while building strong client relationships. This role offers exposure to digital transformation on the ServiceNow platform within a collaborative, global consulting environment.
Pay / Benefits- flexible working
- career development
- Total Rewards package
- support for health and well-being
- insurance
- savings and discounts
- Lead multiple ServiceNow initiatives to deliver value and outcomes for clients
- Facilitate workshops and 1-2-1 sessions to diagnose challenges and demonstrate solutions
- Contribute technically and functionally to solution design and sales
- Guide development teams to achieve potential and high-quality delivery
- Set up efficient, inclusive ways of working and ensure delivery discipline
- Ensure development lifecycle assurance and meet deadlines
- Build and maintain relationships with clients and stakeholders
- Participate in knowledge sharing across UKI, EMEA and Global teams
- Coach and develop others, serving as a positive role model
- Previous technical and architectural experience with ServiceNow
- ServiceNow CMDB / CSDM or Security experience
- Proven track record of delivering ServiceNow projects to deadlines
- ServiceNow Certified Administrator with CIS in one or more modules
- Evidence of delivering real and sustainable ServiceNow solutions
- Some people management experience and stakeholder management ability
- open, inclusive growth mindset
- strong communication skills
- relationship-building and influence
- ServiceNow architecture and implementation
- CMDB / CSDM expertise
- Security-related ServiceNow experience
Reference: WJ-747_30148838