Manual QA

Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency, and drives digital transformation across industries. With a presence in Canada, the US, India, and Costa Rica, we blend technical depth with creative problem-solving to deliver measurable impact.

Job Description

We are seeking a Manual QA Analyst to support testing for a Point of Sale (POS) project. The roleinvolves developing test cases, executing functional tests, tracking defects,and validating application behaviour across devices and connected peripherals.The ideal candidate is a strong individual contributor who can workindependently and communicate effectively with cross-functional teams.

Employment Type: Permanent

Work Arrangement: Hybrid (4 days in office)

Position Responsibilities:

• Review business requirements and acceptancecriteria to identify test scenarios and ensure comprehensive test coverage.
  
• Develop, maintain, and execute manual test casesfor functional, regression, integration, and end-to-end testing.
  
• Validate POS application functionality andinteractions with devices such as PIN pads, receipt printers, and otherconnected peripherals.
  
• Test transaction workflows, device connectivity,error handling, and recovery scenarios.
  
• Identify, document, and track defects, providingclear reproduction steps and supporting evidence.
  
• Collaborate with developers, business analysts,and product teams to clarify requirements, resolve defects, and validate fixes.
  
• Prepare test execution reports and communicatetesting progress, risks, and blockers.
  
• Manage assigned testing activities independentlyand contribute to timely delivery.
  

Requirements

Required Qualifications:

• Bachelor’s degree in Computer Science,Engineering, or related field (or equivalent experience).
  
• 5-7 years of experience in software qualityassurance, with a strong focus on manual testing.
  
• Strong experience in functional testing, testscenario identification, and test case development and execution.
  
• Experience with defect tracking throughout thedefect lifecycle, including reporting, retesting, and closure.
  
• Ability to translate business requirements intoclear, comprehensive test cases.
  
• Strong analytical, troubleshooting, andproblem-solving skills.
  
• Ability to work independently and take ownershipof assigned deliverables.
  

Preferred Qualifications:

• Device or mobile testing experience is highlypreferred, particularly testing involving PIN pads, printers, or other POSperipherals.
  
• Experience in retail or Point of Saleenvironments.
  
• Familiarity with retail transaction workflows,including purchases, returns, refunds, discounts, and payment processing.
  
• Experience using test management and defecttracking tools.
  

Salary Range: $50,000 to $65,000 CAD/ year

The final compensation offered will depend on local marketconditions and geographic location, as well as job-related factors such as thecandidate’s knowledge, skills, qualifications, relevant experience, andeducation/training. Compensation may also include additional components such asbenefits, and/or other incentives, where applicable. In accordance with newemployment standards requirements, we retain copies of this job posting andapplicant information for three (3) years after the posting is removed. We donot use AI technology; all applications are also reviewed by our recruitmentteam.

Infoya is an equal opportunity employer committed todiversity and inclusion. We welcome applications from all qualifiedindividuals, regardless of race, color, religion, sex, sexual orientation,gender identity, national origin, age, disability, protected veteran status, aboriginalstatus, or any other legally protected factors.