Maritime Software Support Specialist

Veson Nautical in London is seeking a Software Support Analyst to provide technical support for our maritime software platform. You will understand client workflows, troubleshoot issues, and document solutions while engaging with customers via phone, email, web sessions or in person.

You will become a subject matter expert on Veson products, handle inquiries from inception to resolution, document knowledge bases, and collaborate with Product, Consulting and Project teams to deliver outstanding