Master Data Associate

In this role you will own and manage customer account data in SAP, ensuring accurate and consistent master data for CSA contracts. You will support the Customer Service team to facilitate high-quality data input and timely updates, while guiding data hygiene and issue resolution. You will work cross-functionally to implement rollouts, data cleansing, and process improvements that reduce errors and invoicing issues. Your work will help sustain excellent client onboarding and data integrity across the business.

• Contributory Pension Scheme
• Life Insurance
• Cycle to Work Scheme
• SteriCares employee support fund
• SteriCycle University
• Annual performance related pay

• Enter and upload new locations in SAP daily
• Maintain data integrity and input accuracy with quality checks
• Identify duplicates and coordinate with field teams for accuracy
• Ensure CSA completion to standard for proper client setup
• Liaise with Customer Services CCAs and Sales to verify data
• Coordinate with operations for routing inputs and welcome letters
• Conduct periodic master data audits and ongoing data cleansing
• Collaborate with Support Centre to maintain centralized data elements
• Manage clearing of failed bdocs and iBase errors
• Run and correct invoices-not-on-invoice-list report
• Handle VFX3 report management
• Provide SAP training and contribute to change-tracking documentation
• Develop and follow quality SOPs and data governance practices

• SAP experience is valuable
• Proficient in MS Excel and MS Visio
• Strong reading and interpretation of client contracts
• Excellent organizational and interpersonal skills
• Effective business communication and collaboration abilities
• Strong follow-up skills and professionalism
• Ability to work with minimal supervision
• Detail-oriented and results-driven
• Experience with data input/management and maintaining a current database of accounts

• strong communication
• collaboration
• attention to detail
• SAP master data management
• MS Excel
• MS Visio