Member Experience & Digital Banking Advisor

Desjardins is seeking an on-call Member/Client Experience Advisor to assist members and clients with financial transactions and digital tools, aiming to deliver a welcoming and empowered experience. The role emphasizes understanding needs, promoting Desjardins products and services, and upholding cooperative values.

You will identify opportunities, refer complex cases to specialists, and stay informed about latest products while ensuring compliance and security in all interactions.