Membership Services & Billing Specialist

CAA Niagara in Thorold, ON invites applications for a FT Contract Membership Administrator. You will support Member Services, handle escalations, billing and reporting, and aim to streamline membership processes to better serve our members.

Key duties include proactive escalation management, renewing memberships, processing payments, and backing up front-line staff. The role emphasizes accuracy, communication, and member-centric service in a fast-paced environment.