Microsoft 365 Systems Administrator

Support Microsoft 365, Dynamics 365, and internal applications as an office-based IT Systems Administrator with occasional remote flexibility. Help staff resolve technology issues.

HFL’s IT Systems Administrator supports the Director of Technology with daily operation, development, and maintenance of technology systems. The hands-on role emphasizes Microsoft 365, Teams, SharePoint, SaaS platforms, and internal application development. It also supports Dynamics 365 CRM configuration, customization, workflows, integrations, and automations. Reliable systems and service-oriented user assistance support HFL’s mission and operational needs.

Key Responsibilities:

• Administer Microsoft 365 users, licenses, security groups, and permissions
• Build and improve Teams and SharePoint sites and workflows
• Configure and develop Dynamics 365 forms, views, and automations
• Provide hardware, software, connectivity, and application troubleshooting
• Set up and maintain Windows and macOS devices

Requirements:

• Diploma or bachelor’s degree, or equivalent practical experience
• Experience with Microsoft 365, Exchange, Teams, SharePoint, and OneDrive
• Experience supporting SaaS platforms and business software solutions
• Exposure to CRM systems; Dynamics 365 experience is an asset
• Basic networking, security, and IT best-practices understanding

Bring Microsoft 365 administration, Dynamics 365 support, and practical troubleshooting skills to HFL’s service-oriented technology team.