Microsoft M365 Support Engineer

In this role you will lead security monitoring and incident response using Microsoft Sentinel to help clients detect, investigate, and respond to threats in hybrid and cloud environments. You will design, implement, tune, and operate Sentinel-based security solutions within a client-focused delivery model. You collaborate with client security teams, Avanade delivery teams, and Microsoft partners to improve security posture and operational maturity. You’ll work in a matrixed environment emphasizing quality and outcomes, with a strong focus on practical, measurable security improvements. This opportunity offers hands-on security leadership at scale in a Microsoft-centric security practice.

• Deliver security monitoring and incident response services using Microsoft Sentinel
• Design and operate Sentinel-based security solutions across hybrid and cloud environments
• Tune, improve, and maintain security monitoring capabilities and incident response processes
• Collaborate with clients, internal security architects, and Microsoft-aligned teams in a delivery-focused, client-facing setting
• Support continuous security posture improvement and operational maturity

• client-facing communication
• cross-functional collaboration
• problem solving under pressure
• Microsoft Sentinel
• SIEM/SOAR platforms
• incident response