Min and Senior Product support engineer
Matchtech
In this role you will provide high-value technical support across Engineering, Operations and customer-facing functions to sustain product performance. You will drive incremental updates to extend the product lifecycle, ensure compliance, and integrate customer feedback for continuous improvement. You’ll support both post-design and new product development, collaborating with cross-functional teams to enhance the offering. This position offers exposure to a collaborative, innovative manufacturing environment and meaningful, impact-driven work.
Pay / Benefits- Permanent position with job stability
- Opportunities for professional growth and development
- Engaging collaborative and innovative work environment
- Competitive employee benefits package
- Challenging and rewarding projects
- Professional achievements
- Provide technical support to Engineering, Operations, Quality, Project Delivery, and Customer Support
- Address issues and implement updates to extend product lifecycle, improve reliability, and reduce costs
- Ensure product compliance with evolving standards
- Incorporate customer feedback for continuous improvement
- Support both post-design and new product development phases
- Collaborate with cross-functional teams to enhance the product offering
- Maintain customer satisfaction through prompt, effective technical solutions
- Experience in Mechanical Engineering
- Proficiency in CAD software
- Understanding of manufacturing processes and product lifecycle management
- Strong problem-solving skills and attention to detail
- Team-oriented collaboration
- Excellent communication and customer service skills
- team collaboration
- clear communication
- customer focus
- CAD software
- Manufacturing processes knowledge
- Product lifecycle management
Reference: WJ-747_30171377