IT & Software

Mining Field Services Analyst

Wenco International

Richmond · Metro Vancouver Regional District · Canada

Install Wenco mining systems across North America using hardware commissioning, network troubleshooting, and professional client support. This hybrid field role combines site work with remote technical service.

As a Field Services Analyst, you will install, configure, and support Wenco hardware and software at mine sites and remotely. The work covers rugged computers, radios, GPS antennas, networks, DC power, Windows environments, and basic SQL operations. You will diagnose faults, document resolutions, and help convert field knowledge into procedures. Extensive travel, including remote and northern operations, is required.

Key Responsibilities:

  • Install and commission Wenco hardware across mining equipment
  • Configure networks, DC power, and site connectivity
  • Verify deployments, record as-builts, and complete QA checks
  • Provide remote support and first-line issue triage
  • Train clients on systems, administration, and support processes

Requirements:

  • Three to seven years in field services or technical support
  • Diploma or degree in electronics, engineering, computer science, or related discipline
  • Networking, radio, LTE, GNSS, RTK, and electrical fault-finding knowledge
  • Windows, Windows Server, virtual machine, and basic SQL experience
  • Valid driver's licence, passport, and remote-site travel availability

Apply your hardware, software, networking, and client-support expertise as a Field Services Analyst for Wenco.

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Reference: WJ-291_12108339

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