Multi-Region Service Desk Analyst | First-Line IT Support

Hitachi Solutions Europe is seeking a detail-oriented Service Desk Analyst to join our Lifetime Services team. You will handle first-line support, case management, user administration, and coordinate with internal and external teams across a diverse client base.

You will ensure efficient handling of support requests, maintain service quality, and contribute to service operations across multiple regions, with offices locally and abroad. Flexibility to travel and work from home is expected.