Murex Production Support Consultant (Front Office)

In this role you will support the Murex platform for Front Office trading operations, focusing on stability and continuous improvement. You will liaise with traders, sales, and tech teams to translate business needs into Murex solutions and drive changes within a global delivery setup. You’ll handle complex production issues and lead incident and change processes to meet banking standards. This is a senior, advisory position with a clear impact on risk, P&L, and regulatory readiness. The opportunity combines hands-on Murex expertise with cross-functional collaboration and strategic initiatives.

• Act as a senior member of the Murex Change and Support team supporting Front Office business functions
• Serve as the primary functional point of contact for Front Office users, traders, and business stakeholders
• Collaborate with client and Luxoft teams across onshore and offshore locations to deliver support and change initiatives
• Analyze, document, and translate complex business requirements into Murex solutions
• Provide expert support for Murex Front Office workflows across FX, Commodities, and derivative products
• Investigate and resolve complex production issues related to trade capture, pricing, risk, market data, and trade lifecycle events
• Drive incident, problem, and change management activities while ensuring compliance with banking standards and SLAs
• Support business-critical activities including market openings, trading support, and regulatory or operational change initiatives
• Perform impact analysis for new business requirements and system enhancements
• Mentor junior consultants and provide functional leadership within the support team
• Work closely with development, infrastructure, and vendor teams to deliver sustainable solutions and platform improvements

• 10+ years of experience working on Murex platforms in Support, Business Analysis, Change, or Front Office-facing roles
• Strong functional expertise in FX products including Spot, Forward, Swap, NDF, FX Options, and related trade lifecycle processes
• Good exposure to Commodities products and associated business workflows
• Strong understanding of Front Office trading operations, pricing, risk management, P&L, and trade lifecycle management
• Extensive hands-on experience with Murex modules including: MxML Exchange, Datamart and Reporting, MRE/MRE VAR, Realtime Processing, Market Data Configuration, Trade Workflows and Lifecycle Events
• Strong troubleshooting and production support experience in complex Murex environments
• Excellent knowledge of financial markets, derivatives, and capital markets products
• Strong SQL skills for data analysis, troubleshooting, and reporting
• Strong Unix/Linux administration and troubleshooting skills
• Experience supporting RHEL environments, Java processes, and middleware components
• Experience with batch scheduling and monitoring tools such as Control-M and Control-M AFT
• Strong understanding of Incident, Problem, Change, and Service Management processes within investment banking environments
• Experience working in Agile delivery environments
• Exposure to AWS Cloud environments
• Excellent stakeholder management, communication, and leadership skills
• Willingness to participate in shift-based support and production release activities

• stakeholder management
• communication
• leadership
• Murex (FX, Commodities, front office)
• MxML Exchange
• Datamart and Reporting