NETWORK SUPPORT TECHNICIAN

LARA-TECH LIMITED, a fast paced private technology company, requires a full-time network support technician for servicing clients in the Ottawa area. This position requires an individual that projects an image of excellence, expertise and confidence. This individual must be self-motivated, well organized and focused.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Knowledge of Microsoft Server OS, , Datacentre/Standard
• Proficient with Routers (Sonicwall, Cisco, Fortinet), NAS devices (Synology, QNAP), Wireless APs (Ubiquiti, Aruba)
• Create and maintain backup plans (Acronis, Veeam, Cloud)
• Perform onsite/remote service and support to clients
• Setup and support desktops, laptops PC/MAC (Windows 7-11, OSX)
• Mobile support for IPhone and Android
• Proficient with AD – GPO Management
• Proficient with Microsoft 365 deployments
• Proficient with Azure, Teams, Teams Phone
• Knowledge of Microsoft 365 Desktop/Cloud (Excel, Word, PowerPoint & Outlook)
• Must have good communication skills and interpersonal skills
• Must have strong analytical capability
• Must be able to work independently

EDUCATION and EXPERIENCE:

• 3 year college diploma, in Computer Science or equivalent