Network Support Technician

OVERVIEW

LANGUAGES

English

EDUCATION

• College/CEGEP

EXPERIENCE

• 1 to less than 7 months

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Coordinate access and use of computer networks
• Install software
• Install web server hardware and software
• Load printer with paper and forms
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Supervise technical staff

EXPERIENCE AND SPECIALIZATION

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Networking software
• Networking hardware
• Networking security
• Internet
• Servers
• Security software
• Mail server software
• MS Office
• MS Windows

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

PERSONAL SUITABILITY

• Accurate
• Excellent oral communication
• Judgement
• Organized
• Team player
• Dedication