Networking and Security Technical Services Lead

In this role you will lead the design, deployment, and optimization of complex multi-vendor network and security solutions. You will produce high- and low-level designs, manage implementation plans, and ensure risk-controlled changes. Acting as the primary technical liaison, you’ll mentor engineers, drive PoC testing, and deliver handover-ready runbooks. You contribute to client-facing design decisions and collaborate with cross-functional teams to secure scalable, reliable networks aligned with business goals.

• tailored benefits
• learning and development opportunities
• flexible work options

• Lead design and hands-on implementation of complex, multi-vendor network and security solutions across environments
• Create High-Level Design (HLD) and Low-Level Design (LLD) documentation suitable for sign-off
• Develop detailed implementation plans and change records aligned with change management
• Author operational runbooks for handover to operations and support teams
• Perform design validation, PoC testing, and pre/post-implementation verification
• Configure, deploy, and optimize network and security infrastructure across vendor platforms
• Diagnose and resolve complex multi-layer network and security incidents
• Conduct capacity planning and risk-based assessments with improvement recommendations
• Escalate unresolved issues to third parties and coordinate vendor engagement
• Act as primary technical lead and coach for engineers and technicians
• Present designs to technical and non-technical stakeholders, including senior leadership
• Collaborate with project managers, architects, client security teams, and operations to ensure delivery
• Manage technical scope, expectations, and dependencies throughout project lifecycle
• Engage vendors for escalations or bugs during deployments

• Advanced understanding of technical design and business principles
• Advanced project fundamentals and administration ability
• Advanced experience in networking implementations (routing, switching, Wireless, SDI distribution, core and access)
• Advanced client engagement and presentation skills
• Advanced coaching and mentoring ability
• Ownership mindset as technical lead during project lifecycles
• Advanced troubleshooting and diagnosis capabilities
• Bachelor in Information Technology or Computing
• Professional networking certifications (e.g., Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP)
• Cisco DevNet certification desirable

• Excellent verbal communication
• Proactive problem solving
• Client-focused demeanor
• Multi-vendor network design and deployment
• High-Level and Low-Level Design (HLD/LLD)
• PoC testing and validation