NOC Engineer

Salary: £37,000 - 45,000 per year

Requirements:

• Wi-Fi troubleshooting and support


• Solid experience with LAN / WAN


• CCNA certification or equivalent networking qualification

Responsibilities:

• Provide technical support across networking, infrastructure and end-user environments.


• Troubleshoot and resolve hardware, software, connectivity and Wi-Fi issues.


• Manage and respond to support tickets in line with agreed service levels.


• Escalate complex issues to senior engineers where required.


• Deliver remote and onsite support to customer environments.


• Assist with infrastructure installations, upgrades and migrations.


• Configure and support network switches, routers, firewalls and wireless solutions.


• Maintain accurate technical documentation and support records.


• Work closely with customers to ensure exceptional service delivery.

Technologies:

• Cloud


• Hardware


• Support


• LAN


• Network


• TCP/IP

More:

We are an established IT infrastructure and managed services provider seeking a skilled NOC Engineer to join our growing technical team in Central London. This is an office-based role, five days a week, with a salary of £35,000 to £45,000. We offer an excellent opportunity for an ambitious IT professional to develop expertise across enterprise networking, Wi-Fi technologies, cloud platforms and infrastructure support while working with a diverse portfolio of customers across the hospitality sector.