NOC Engineer

In this role you’ll help keep essential national services running by managing and improving a large-scale cloud platform. You’ll work with cross-functional teams to prevent outages, streamline operations through automation, and evolve cloud services with reliability in mind. You’ll handle 24/7 incidents, implement monitoring enhancements, and apply engineering discipline to automation and platform stability. This is a hands-on, engineering-led NOC role at a cloud-focused organization.

• bonus
• pension
• healthcare
• remote working (UK-based)
• competitive salary
• strong benefits package

• Monitor AWS production environments to ensure uptime and performance
• Own live incidents in a 24/7 rotating shift model and drive resolution
• Troubleshoot complex issues quickly to restore services
• Develop automation to reduce manual tasks and improve robustness
• Enhance monitoring, alerting, and observability tooling across the cloud estate
• Collaborate with software, platform, cloud, and security teams to raise reliability and standards
• Participate in incident retrospectives and implement improvement actions
• Maintain containerised applications using Terraform and Docker

• Background in production engineering, cloud operations, or NOC
• Linux administration experience
• Experience with AWS infrastructure
• Experience running workloads with Terraform and Docker
• Incident management and live production support
• Scripting skills in Python, Bash, or Go
• Experience with observability/monitoring tools (Grafana, Prometheus, Datadog, Splunk, CloudWatch)
• Solid understanding of DNS, TCP/IP, and load balancing
• Strong drive to automate and improve operational excellence

• Collaborative mindset
• Proactive problem-solving
• Strong ownership and accountability
• Linux administration
• AWS infrastructure
• Terraform