NOC Specialist Core Network Operations

Support Rogers core network operations in Calgary through incident response, troubleshooting, and 24x7 service restoration activities. Apply routing and switching expertise onsite.

Rogers seeks a NOC Specialist for its Core-Data Network Operations team. This position supports national IP networks, MPLS infrastructure, and compute environments. You will manage incidents, coordinate escalations, and maintain availability across multi-vendor Cisco, Juniper, and Alcatel platforms.

Key Responsibilities:

• Provide 24x7 operational support for national core networks
• Lead incidents through impact mitigation and service restoration
• Coordinate internal, external, vendor, and carrier escalations
• Analyze network performance and improve operational reliability
• Document standards, reports, and Network Operations best practices

Requirements:

• Degree in telecommunications, data communications, or computer networking
• Required CCNA or CCNP Routing and Switching certification
• Minimum two years in IP Network Engineering or Operations
• Extensive multi-vendor routing and switching knowledge
• Experience with monitoring, fault, incident, and restoration processes

Bring analytical troubleshooting, escalation management, and routing expertise to Rogers core network operations in Calgary.