O365 Infrastructure Engineer

Salary: £? - ? per year

Requirements

• Strong experience across Microsoft 365 / M365
• Strong experience across Microsoft Intune / MDM
• Strong experience across Azure
• Strong experience across end-user computing and desktop support
• Strong experience across Microsoft Office applications
• Strong experience across SharePoint
• Strong experience across Microsoft Teams
• Strong experience across enterprise mobile/device management
• Strong experience across smartphone and handset configuration and management
• Strong experience across enterprise smart-device platforms, including BlackBerry UEM and Android
• Strong experience across automation and infrastructure support
• Strong experience producing technical documentation and HLDs
• Skype Federation experience is desirable but not essential

Responsibilities

• Monitor, tune and troubleshoot enterprise systems, resolving incidents and service requests
• Support the O365 and MDM teams in delivering BAU services and SLA commitments
• Manage and schedule technical project activities, working closely with Project Managers to deliver planned outcomes
• Automate repetitive tasks to improve efficiency, reliability and reduce manual error
• Produce high-quality technical documentation, including HLDs and service/toolset configuration documentation
• Take a lead role in new IT infrastructure and modern workplace projects
• Share technical knowledge and best practice across our client environments
• Provide senior-level technical support across collaborative systems, applications and standard operating environments

Technologies

• Android
• Azure
• Support
• Microsoft 365
• Microsoft Intune
• Mobile
• SharePoint
• Office 365
• Cloud
• DevOps

We are supporting a major UK technology programme and looking for an experienced O365 / MDM Senior Engineer to join our team. This is a hands-on senior engineering role covering Microsoft 365, Intune, Azure and end-user environments, with the opportunity to contribute to infrastructure projects, automation and service improvement. The contract is for 6 months initially, inside IR35, PAYE via an approved umbrella company, based in Manchester with 5 days onsite per week, at a rate of £500-£550 per day inside IR35.