Office-Based Technical Support Engineer – Remote Diagnostics for Machinery

Precision People in the North East is seeking a Technical Support Engineer who provides remote customer support for specialist machinery. The role is 100% office-based, based near NE36 0PQ, with Monday to Friday day shifts and a strong focus on fault diagnosis, remote assistance and timely customer service.

You will diagnose electrical and system faults, guide customers through troubleshooting, raise quotes for parts and coordinate with field engineers.