On-Call Software Support Specialist - Real-Time Ops

Brock Solutions is seeking a Software Support Specialist to join our team in Kitchener, ON. You will troubleshoot software bugs, handle incident management as the first point of contact, and participate in on-call rotations to meet client commitments.

We value deployment-focused professionals who collaborate across teams, document solutions, and provide timely customer updates while ensuring contractual requirements and high service levels.