On-Site IT Service Desk Engineer | 1st/2nd Line Support

IMT Resourcing Solutions is seeking an IT Service Desk Engineer in Cheltenham, on-site, for a permanent full-time role. You will deliver 1st and 2nd line support across multiple sites and remote users, covering desktops, networks, Microsoft 365, and AV equipment.

The role requires hands-on troubleshooting of hardware, software, and connectivity, plus active support of AD, DNS, DHCP, and Group Policy. Flexible out-of-hours work may be required.