On-Site Service Desk & Field Scheduling Coordinator

Proactive.IT Appointments Ltd. is seeking a diligent Service Desk Coordinator to manage field scheduling and coordinate engineers for client sites around Hertford.

The role emphasizes ensuring issues are resolved remotely where possible before dispatching engineers, with an on-site requirement five days a week. The ideal candidate will have strong communication skills, solid IT knowledge, and excellent organisational abilities to balance geography-based allocations and efficient hardware