Online Banker

Citizens Bankers are the face of the branch. know their customers and building lasting relationships by providing trusted
Do you get satisfaction out of helping others and offering
If you’re a “people person” who enjoys building positive
relationships with customers, then this is the job for you!

broad range of financial knowledge — you’ll provide recommendations and assist
customers with financial solutions, supporting spending, saving, borrowing and
You’ll get to know customers’ personal financial goals and recommend tailored
solutions to help achieve them — like planning for the future, buying a home or
opening a new credit card. You’ll introduce customers to digital and
mobile-first ways to handle banking transactions, like on our app or through our
You’ll collaborate with partners in Wealth Management, Mortgage and
Business Banking to help customers with more complex financial needs. make outbound calls to acquire new customers and schedule financial checkup
appointments, as you understand what might be a good fit for a customer now, may
All financial policies and procedures will be
followed, including proper cash handling, state and local laws and regulations.

Meaningful work & relationships - You’ll help customers with important
financial decisions that impact their lives like building a business, buying
a house, paying for school or helping them realize their long-term financial
Commitment to community - Give back with 8 hours of paid time off annually
with promotions and opportunities to grow your career through training,
Exceptional benefits - Receive comprehensive health care coverage, including
medical, dental and vision plans, a 401K with corporate match, tuition
2 years of sales and customer service experience, demonstrating an ability to
customer relationship
* Proven success with building relationships, and recommending and referring
products and services through in-person and phone interactions
* Demonstrated skills in using digital technology to support the delivery of
Aptitude to problem solve and provide solutions to customer issues
* Ability to work branch hours, which can include weekends and evenings
* Qualified candidates must complete a video interview assessment after
that includes games and questions. You’ll need a smartphone, tablet, or desktop computer with your
1 year cash handling experience

Work Schedule: Varies with branch needs and may include weekends and evenings

The salary range for this position is $25.48 - $31.25 per hour, plus an
We offer competitive pay, comprehensive medical, dental and vision coverage,
retirement benefits, maternity/paternity leave, flexible work arrangements,
education reimbursement, wellness programs and more. Note, Citizens’ paid time
off policy exceeds the mandatory, paid sick or paid time-away policy of every
local and state jurisdiction in the United States. Citizens, its parent, subsidiaries, and related companies (Citizens) provide
mental disability, perceived disability or history or record of a disability,
characteristic, marital or domestic partner status, victim of domestic violence,
family status/parenthood, medical condition, military or veteran status,
any other category protected by federal, state and/or local laws. At Citizens,
on merit, qualifications, performance and capability.

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background check, which may include initial credit, motor vehicle record, public
of the background check are individually reviewed based upon legal requirements