Onsite 2nd Line Support Engineer – Trusted Tech Fixes

Advania UK is seeking a 2nd line onsite support engineer to join a client-focused team in Wool. You’ll own incidents from start to finish, troubleshoot across hardware, software and network domains, and work with cross-functional teams to restore services quickly.

You will be the primary onsite contact, balancing priorities and updating users with clear progress. The role emphasizes customer service, professional communication and ongoing personal development.