Onsite Desktop Engineer: Customer IT Support & Smart Hands

Capgemini in Knowsley is seeking a proactive on-site IT Service Desk professional who will be the first point of contact for customers, delivering excellent service and resolving incidents. The role requires daily client-site presence and involvement in on-call tasks, with training available to progress in ITIL practices and security clearances.

You will liaise with customers and technical teams, document knowledge base articles, and manage hardware with CMDB and AD.