Onsite Desktop Support Engineer - Derby

In this role you provide hands-on desktop support in a busy customer environment, resolving incidents and fulfilling requests to maintain a responsive, high-quality user experience. You will operate onsite in Derby, collaborating with Level 3 teams to handle major issues and support project tasks. You troubleshoot hardware, software, and network peripherals and install configurations to keep endpoints productive. The role supports Computacenter’s mission to deliver robust IT infrastructure and emphasizes teamwork and performance. This is a hands-on position that offers impact across incident resolution, service delivery, and customer service.

• Handle incident and request tasks with 2nd line responsibility
• Resolve incidents to SLA and maintain