IT & Software

Onsite Desktop Support Engineer - Northallerton

Computacenter

Northallerton · North Yorkshire · United Kingdom

Overview

In this role you will provide hands-on desktop and laptop support in a busy on-site environment, resolving incidents to SLA and handling service requests. You’ll work closely with Level 3 teams and project managers to ensure timely, high-quality outcomes. The position focuses on hardware, software, and network issues across Windows devices, printers, and peripherals, contributing to smooth IT operations. This is a hands-on, customer-facing role that supports the wider IT infrastructure strategy.

Responsibilities
  • Undertake incident and request tasks
  • 2nd line responsibility for incident resolution to SLA
  • Maintain incident target of

Reference: WJ-747_30437350

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